AI Automation Engineer
Available for workIf your team is doing it manually, I automate it. Workflow automation, RPA, AI agents, voice systems, CRM integrations, internal tools, SOPs, and project scoping, built and shipped for clients across the US, UK, EU, Canada, Australia, Singapore and more.
30+
Production Systems
6
Countries
8+
Industries
100+
Processes Automated
Most businesses do not have a growth problem. They have an operations problem.
Work gets duplicated. Leads slip through the cracks. Teams spend hours updating spreadsheets, chasing information, and moving data between systems that should already be connected.
I know because I spent years working inside businesses as a Virtual Assistant and Project Manager before becoming an AI Automation Engineer. I saw firsthand how much time, money, and momentum were being lost to manual processes that should not exist.
Today, I design and build automation systems that eliminate that friction. From AI agents and voice AI to CRM implementations, workflow automation, RPA, internal tools, and operational systems, I help businesses replace repetitive work with scalable processes that run reliably behind the scenes.
I've built automation systems for clients across the US, UK, EU, Canada, Australia, and Singapore in industries including field services, recruitment, real estate, hospitality, healthcare, and sales.
Whether working directly with business owners or embedded within client teams, my focus is the same: build systems that reduce operational complexity, create visibility, and free teams to focus on higher-value work.
Every solution is documented, tested, and handed over with clear SOPs so your team can own, maintain, and scale it long after implementation.
Core stack
5 of 14 projects
A HIPAA-compliant multi-tenant CRM built for independent medical practices. Covers patient management, real-time financials, KPI dashboards, task tracking, a form builder, AI practice insights, and a tamper-proof audit log -- all in one system.
NDA Client
End-to-end job management automation for an Australian field services firm. Handles job creation, technician scheduling, document generation, and financial sync across Outlook, NocoDB, SharePoint, and Xero, eliminating manual data entry across the entire ops cycle.
NDA Client
A multi-path AI content pipeline built for marketing teams. Accepts a topic brief, classifies the content type, pulls live research via Tavily, drafts in structured chunks against a style rubric, and QA checks output before delivery. Handles long-form articles, short-form copy, and landing pages in a single workflow.
NDA Client
An autonomous SMS sales agent that runs the entire top-of-funnel sales cycle for a healthcare client without human involvement. Initiates A/B tested outreach, handles full two-way conversations, scores lead intent, and automatically creates deals in Pipedrive for qualified prospects.
Watches a Google Drive folder for new PDF invoices, extracts key fields using Document Understanding, and routes them through an AI decision agent. Auto-approves invoices that meet criteria and flags edge cases for human review via UiPath Action Center.
End-to-end automation using n8n, Make, Power Automate, or Zapier. From simple tool integrations to complex multi-step workflows with conditional logic, error handling, and full documentation.
Multi-agent systems, LLM-powered pipelines, and autonomous task execution built on OpenAI, Claude, and LangChain. Designed to operate reliably in production, not just in demos.
AI phone agents for inbound and outbound use cases built on Vapi and Twilio. Lead qualification, appointment booking, triage, and customer support running 24/7 without staffing cost.
UiPath and Power Automate Desktop for robotic process automation. Invoice processing, document extraction, approval workflows, and human-in-the-loop review for regulated industries.
Full CRM setup, customization, migration, and automation across HubSpot, Pipedrive, GoHighLevel, and Zoho. Clean data, connected systems, and workflows that actually reflect how your team works.
WhatsApp, SMS, and web chat agents built on Botpress, ManyChat, and custom n8n flows. Lead qualification, FAQ handling, RSVP management, and two-way conversations at scale.
Custom internal tools, client portals, and operational dashboards built on Next.js, Retool, Supabase, and Softr. Systems your team can actually use and own long term.
Clear, structured SOPs and process documentation for automation systems and operational workflows. Every build I deliver comes with documentation your team can follow without needing me present.
Available for embedded roles within agencies and internal teams. Experienced working under NDA, delivering to client specs, and operating as a reliable extension of your delivery team.
"it worked, solid work"
Francis S.
CEO, Intellibot Media
"No comment. She is a genius. Just brilliant work."
Achilles Alpay
Agency Partner
"Ann came very well prepared for our consultation and put genuine effort into her proposal. She was professional throughout and I appreciated her time and dedication."
Verified Client
Upwork, 5 stars
"Detail oriented. She did good in understanding the project. She has more experience in accounting projects, workflow developments. Very quick response, 24/7. I would highly recommend her."
Verified Client
Clinic Automation, Upwork 5 stars
250+
registrations
3,216
SMS sent
788
conversations
161
confirmed attendees
Up from 50-60 usual attendees. One AI agent, one email sent by humans, the rest fully automated.
Thoughts on automation, AI systems, and the ops problems most businesses do not know they have.
Open to embedded roles, agency subcontracting, and direct client projects. If your team has manual work that should be automated, reach out.
Prefer to jump straight in? Book a free 30-minute call.
Book a free call