AI Automation Engineer
Available for workI automate the manual work slowing your team down.
Available as an embedded team member or an independent contractor. I build it, document it, and hand it over, so your team owns it.
How I work with clients
Business assessed
Audit before proposing anything
Gaps mapped
Prioritized by real impact
Custom-built
Not templated
Integrated
Into tools the team already uses
Live & documented
Owned by the team, no dependency on me
- → AI content engine saves roughly 20+ hours of work every week
- → Event outreach agent: 161 confirmed attendees, up from the usual 50 to 60
How I work with clients
Audit before proposing anything
Prioritized by real impact
Not templated
Into tools the team already uses
Owned by the team, no dependency on me
40+
Production Systems
6
Countries
8+
Industries
100+
Processes Automated
About me
I'm Ann, an AI automation engineer. Every business runs on processes, and most of the time those processes eat into the time people should be spending on real work.
I look at how your business actually runs and find the tasks that are repeated over and over and waste a lot of time. If a task should be automated, I automate it. If it should not be, I will tell you and leave it alone. Not everything needs automating.
Core stack
Projects
Click to flip to the next →MedDesk - Healthcare CRM Built for HIPAA-Regulated Practices
Live multi-tenant CRM with database-level access control and audit logging
A multi-tenant CRM architected for HIPAA-regulated environments, built for independent medical practices. Covers patient management, real-time financials, KPI dashboards, task tracking, a form builder, AI practice insights, and a tamper-proof audit log -- all in one system.
Independent medical practices in the $300K to $700K revenue range run their operations on spreadsheets and disconnected tools. No real-time financial visibility, no staff accountability system, patient intake still on paper, and KPIs living in someone's personal Excel file. Practices lose money silently and compliance is an afterthought.
A full multi-tenant CRM, architected for HIPAA-regulated environments, that replaces all of that. One system, every practice, zero spreadsheets. Built on Next.js and Supabase with row-level security enforced at the database level.
- 01Each practice is a separate organization in the database with its own org_id, zero data leakage between clients
- 02Row Level Security is enforced at the Postgres level via Supabase, unauthorized queries are rejected at the database itself
- 03A Postgres audit trigger fires on every INSERT, UPDATE, and DELETE on patient tables, recording who did what, when, and what the data looked like before and after
- 04JWT authentication with role-based access (admin, physician, staff) controls what each user can see and do
- 05The AI Insights module sends practice data to GPT-4o mini for one-click performance analysis and recommendations
- 06The Form Builder generates public intake links, submissions flow directly into the CRM replacing paper-based intake
- →Full production CRM deployed and live
- →8 database tables with row-level security and database-level audit logging
- →Multi-tenant architecture supporting unlimited practices
- →AI insights generating real clinical and financial recommendations
- →Complete audit trail on all PHI access that cannot be bypassed
- →Multi-tenancy built in from day one, retrofitting it later would mean rebuilding the entire schema
- →Audit logging at database level not application level, application code can be bypassed, database triggers cannot
- →Row Level Security as the last line of defence, even if every other layer fails, RLS never sleeps
- →Technical safeguards (access control, audit logging, tenant isolation) designed to support HIPAA requirements; administrative policies and vendor agreements are set up per deployment
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Services
Operations Automation
For teams buried in repetitive handoffs and disconnected tools. I automate the work end to end with n8n, Make, Power Automate, or Zapier, and connect your CRM (HubSpot, Pipedrive, GoHighLevel, Zoho) so data stays clean and follow-ups happen on their own. Every build ships with clear SOPs your team can follow without me.
AI Agents & Conversational Systems
For businesses that need AI that actually does the work, not a chatbot demo. Multi-agent systems and LLM pipelines built on OpenAI, Claude, and LangChain, plus WhatsApp, SMS, and web chat agents that qualify leads, answer questions, and hand off to your team when it matters.
Custom Internal Systems
For processes that no longer fit off-the-shelf software. Custom CRMs, client portals, internal tools, and dashboards built with Next.js, Supabase, and Python, to a production standard your team can own long term.
RPA & Document Processing
For high document volume and legacy systems. UiPath and Power Automate Desktop for invoice processing, document extraction, and approval workflows, and large-scale OCR pipelines with human-in-the-loop review for regulated industries.
Embedded Automation Engineering
For agencies and internal teams that need delivery capacity. I work as a reliable extension of your team, under NDA, building to your specs and documenting everything for handover.
Working with a UK team? Hire an n8n developer for your team. Need scanned records made searchable? See my document digitization service.
What clients say
"it worked, solid work"
Francis S.
CEO, Intellibot Media
On the video content creation system, built the way he wanted (said on a call)
"No comment. She is a genius. Just brilliant work."
Achilles Alpay
Agency Partner
Built: lead scraping and email outreach
"Ann came very well prepared for our consultation and put genuine effort into her proposal. She was professional throughout and I appreciated her time and dedication."
Verified Client
Upwork, 5 stars
"Detail oriented. She did good in understanding the project. She has more experience in accounting projects, workflow developments. Very quick response, 24/7. I would highly recommend her."
Verified Client
Clinic Automation, Upwork 5 stars
250+
registrations
3,216
SMS sent
788
conversations
161
confirmed attendees
Up from 50-60 usual attendees. One AI agent, one email sent by humans, the rest fully automated.
Articles
Thoughts on automation, AI systems, and the ops problems most businesses do not know they have.
Work with me
Open to embedded roles, agency subcontracting, and direct client projects. If your team has manual work that should be automated, reach out.
Tell me what you want automated
Share the process and the tools involved, and I will come back with whether it is worth automating and how.
Prefer to jump straight in? Book a free 30-minute call.
Book a free call